Course code MašZ2008
Credit points 3
Total Hours in Course81
Number of hours for lectures16
Number of hours for seminars and practical classes16
Independent study hours49
Date of course confirmation11.10.2011
Responsible UnitInstitute of Business and Management Science
Dr. oec.
The students acquire knowledge about the essence of quality, its necessity and importance in entrepreneurship, about widespread quality systems and also about quality awards, standardization and conformance evaluation. The students acquaint themselves with the practical application of quality management, frequently used method and its means, and also with the quality costs.
Knowledge – students obtain knowledge on the role and evolution of quality, main quality instruments, and the variety of quality systems in the world. Skills – students are able to practically apply the “new” and “old” instruments of quality management to define, analyse, and solve quality problems, calculate quality costs, and participate in tackling quality problems in cooperation with other employees of an enterprise. Competence – students can formulate, describe, and analyse practical problems in the field of quality, collect information and process it to tackle quality problems, and work in quality teams thus contributing to business development.
1. Forands, I. Biznesa vadības tehnoloģijas. Rīga: Latvijas Izglītības fonds, 2004. 330 lpp.
2. Forands, I. Stratēģija. Kvalitāte: analīze, plānošana, vadība. Rīga: Latvijas Izglītības fonds, 2000. 253 lpp.
3. Goetsch, D.L., Davis, S.B. Total Quality Handbook. New Jersey: Prentic e- Hall, 2004.
4. Рамперсад, Х. К. Общее управление качеством: личностные и организационные изменения/ Перю с англ. – Москва: ЗАО «Олимп - Бизнес», 2005. 246 c.
1. Kvalitātes vadības sistēmas. KVS pamati 1.daļa. Rīga: Biznesa Partneri, 2002.
2. Розова, Н. К. Управление качеством . СПБ.: Питер, 2004.
3. Miller, W.B., Schenk, L.V. All I Need To Know About Manufacturing I Learned In Joe’s Garage. Bayrock Press, 2004.
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