| Statuss(Aktīvs) | Izdruka | Arhīvs(0) | Studiju plāns Vecais plāns | Kursu katalogs | Vēsture |
| Course title | Quality Systems |
| Course code | VadZ6023 |
| Credit points (ECTS) | 3 |
| Total Hours in Course | 81 |
| Number of hours for lectures | 12 |
| Number of hours for seminars and practical classes | 12 |
| Independent study hours | 57 |
| Date of course confirmation | 21/06/2018 |
| Responsible Unit | Institute of Business and Management Science |
| Course developers | |
| Dr. oec., asoc. prof. Aina Muška |
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| There is no prerequisite knowledge required for this course | |
| Course abstract | |
| Students acquire knowledge about the essence of quality, its importance in entrepreneurship, about the evolution of the quality system in the world. Within the period of the studies, students get acquainted with widespread quality systems and the practical application of the quality systems. | |
| Learning outcomes and their assessment | |
| Knowledge:
1.Students will be able to: demonstrate an in-depth and profound knowledge and understanding of quality systems, their application at enterprises of various industries, the methodology and most important instruments of the quality systems- quality system mind map, homework, the examination project. 2.Demonstrate knowledge of the effects of quality systems on the economic performance and competitiveness of enterprises - quality system mind map. Professional skills: 3.Independently use theoretical knowledge of the methodology and instruments of quality systems - homework, the examination project. 4.Reasonably explain and discuss quality systems - discussions during lectures and practicals, the examination project. 5.Independently use quality system instruments in practice - homework. Soft skills: 6.Explain and present the research results to others - presentations of the group work. 7.Work in a group - quality system mind map. 8.Responsibly plan the completion of the assignments given - quality system mind map, homework. Competence: 9.Independently identify quality-related problems and the areas where to enhance the quality, suggest the most appropriate quality system for a particular enterprise and substantiate the opinion - homework, the examination project. 10.Integrate the knowledge acquired to tackle quality-related problems and, being engaged in a work group, take part in the introduction and maintenance of a quality system - homework, the examination project. |
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| Course Content(Calendar) | |
| 1.6 S system (lecture – 3 hours, practical – 2 hours)
2.Total Quality Management (TQM) (lecture – 2 hours, practical – 2 hours) 3.Total Productive Maintenance (TPM) (lecture – 2 hours, practical – 3 hours) 4.6-Sigma (lecture – 2 hours, practical – 2 hours) 5.Lean Production (lecture – 3 hours, practical – 3 hours) |
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| Requirements for awarding credit points | |
| Exam.
The examination project on one quality system studied in the course has to be done at the end of the course. The course organises one group work (up to 3 students) during practicals in the classroom. Student group is assigned the task to design a mind map for the quality systems learnt and demonstrate it to the other groups. The course gives 2 homework assignments. |
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| Description of the organization and tasks of students’ independent work | |
| The course includes 2 homework assignments (topics: TQM or TPM, 6-Sigma or Lean Production). After learning quality system, the student is assigned to introduce some of the quality system instruments learnt at home or at the job and to demonstrate the result (photos, descriptions of the situation before and after the introduction of the instrument). | |
| Criteria for Evaluating Learning Outcomes | |
| The final mark consists of the scores earned in: one group work assignment (design and demonstration of a quality system mind map) (maximum possible score of 10), two homework assignments (maximum possible score of 40 or 20 for each assignment) and the examination project (50). The maximum possible total score is 100; a score of 10 is equal to one point on the 10-point scale. | |
| Compulsory reading | |
| 1.Babris, S., Kaļķis, H., Pikšs, M., Sorokins, V. Praktiskais LEAN. Rīga: BEA, 2021. 328 lpp.
2.Babris, S., Kaļķis, H., Mūrnieks J., Piekuss, U. LEAN risinājumi efektīvākam biznesam. Rīga: BEA, 2016. 187 lpp. 3.Skalberga, I., Kaļķis, H., Roja Ž. LEAN organzēta darbavieta: 6S Praktiskie padomi. Rīga: Latvijas Ergonomikas biedrība, 2022. 95 lpp. 4.Alvord B. Planning and Implementing 5S. Lulu.com, 2010. 180 p. 5.Janakiraman B., Gopal R. K. Total Quality Management: Text And Cases. PHI Learning Pvt. Ltd, 2006. 260 p. 6.Agustiady T.K., Cudney E.A. Total Productive Maintenance: Strategies and Implementation Guide. CRC Press, 2016. 322 p. 7.Oakland, J. S., Oakland, R.J., Turner, M.A. Total Quality Management and Operational Excellence: Text with Cases. Routledge, 2020. 556 p. 8.Gygi C., Williams B. Six Sigma for Dummies. John Wiley & Sons, 2012. 408 p. 9.Wilson L. How To Implement Lean Manufacturing. McGraw Hill Professional, 2009. 304 p. |
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| Further reading | |
| 1.Buklovskis, G. Transformācija: Ceļvedis tava uzņēmuma pārvēršanā par “veiksmes stāstu”. Rīga: B4B Solutions, 2021. 335 lpp.
2.Sviķis, A. MATRIC tīklojums: Oriģināls biznesa pārvaldības modelis. Rīga: Zvaigzne ABC, 2018. 142 lpp. 3.Barone St., Franco E. L. Statistical Managerial Techniques for Six Sigma Methodology: Theory and Application. John Wiley & Sons, 2012. 382 p. 4.George M.L, Maxey J., Rowlands D.T., Upton M. The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed. McGraw Hill Professional, 2004. 282 p. |
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| Periodicals and other sources | |
| 1.Quality Progress. Publisher: American Society for Quality. Publication type: Journals. ISSN: 0033524X
2.Quality Management Journal. Published by American Society for Quality. ISSN: 1068-6967 3.Biznesa efektivitātes asociācijas mājas lapa. Pieejams: https://www.efektivs.lv/lv/ 4.American Society for Quality mājas lapa. Pieejams: www.asq.org 5.European Foundation for Quality Management mājas lapa. Pieejams: www.efqm.org |
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| Notes | |
| Restricted elective study course for the ESAF academic Master study programme “Economics”, specialisation “Business and Logistics”
Restricted elective study course for the ESAF professional Master study programme “Business Management” Elective study course for the ESAF Professional master study programme "Human Resource Management" Restricted elective study course for the ESAF professional Master study programme “Project Management” |
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