| Statuss(Neaktīvs) | Izdruka | Arhīvs(0) | Studiju plāns Vecais plāns | Kursu katalogs | Vēsture |
| Course title | Business Communication |
| Course code | Filz2011 |
| Credit points (ECTS) | 1.5 |
| Total Hours in Course | 40.5 |
| Number of hours for lectures | 6 |
| Number of hours for seminars and practical classes | 10 |
| Responsible Unit | Institute of Social Sciences and Humanities |
| Course developers | |
| Mg. paed., Evija Gurgāne Mg. psych., Ināra Leikuma |
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| There is no prerequisite knowledge required for this course | |
| Course abstract | |
| The elements and levels of communication process, appropriate choice of communication channels and styles is emphasized. Direct and distant communication is examined; the etiquette of business talk, correspondence, communication via telephone, electronically and virtually is mastered. Students acquire skills of professional communication and strategies of persuasion. | |
| Compulsory reading | |
| 1. Mouls Dž. Biznesa kultūra un etiķete Eiropas valstīs. Jāņa Rozes apgāds, 2003.
2. Dubkēvičs L., Ķestere I. Saskarsme. Lietišķā etiķete. Jumava, 2003. 3. Ezera I. Lietišķā komunikācija I. Multineo, 2007 4. Prokofjeva N. Lietišķo sarunu māksla. Jumava, 2006. |
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| Further reading | |
| 1. Kincāns V. Lietišķā etiķete un protokols. Zvaigzne ABC, 1997.
2. Kalve I., Augucēvičs J. Dokumentu datorizēta sagatavošana. Biznesa augstskola Turība, 2002. 3. Taylor Sh. Model Business Letters, E-mails & Other Business Documents. Lietišķo vēstuļu, e-pasta un citu lietišķo dokumentu paraugi. Zvaigzne ABC, 2006. 4. Strautmane A. Rokasgrāmata lietišķajā etiķetē. Jumava, 2007 |
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| Periodicals and other sources | |
| 1. Office Manager. Profesionāls žurnāls biroja darbiniekiem. | |