| Statuss(Neaktīvs) | Izdruka | Arhīvs(0) | Studiju plāns Vecais plāns | Kursu katalogs | Vēsture |
| Course title | Quality Management |
| Course code | Citi4023 |
| Credit points (ECTS) | 3 |
| Total Hours in Course | 81 |
| Number of hours for lectures | 16 |
| Number of hours for seminars and practical classes | 16 |
| Independent study hours | 49 |
| Date of course confirmation | 16/11/2011 |
| Responsible Unit | Institute of Social Sciences and Humanities |
| Course developers | |
| Dr. oec., doc. Kitija Kirila |
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| There is no prerequisite knowledge required for this course | |
| Course abstract | |
| The study course introduces quality management essence and systems, standard kinds of it and their role in the development of product and enterprise quality systems, as well as frequently used quality management tools. | |
| Learning outcomes and their assessment | |
| Upon completing the course, the student will acquire the knowledge about the essence of quality management and quality management systems, their importance in the field, systems application principles and frequently used quality management tools.
Skills: use the acquired knowledge in professional settings; perform in accordance with quality management system standards; be able to identify problems and find solutions to improve quality management system. Competence: thoughtfully apply acquired knowledge and skills in order to organise the enterprise or process quality purposeful and effective management , as well as be able to offer justified suggestions for its improvement. |
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| Compulsory reading | |
| 1. ISO Standards. [Tiešsaite] [Skatīts 15.09.2010.]. Pieejams: http://www.iso.org/iso/iso_catalogue.htm
2. Leilands J. Kvalitātes vadības sistēmas: jaunā ISO 9001: 2008 standarta prasību skaidrojums. Rīga: Latvijas Vēstnesis, 2009. 176 lpp. 3. Pildavs J. Kvalitātes vadīšanas teorijas pamati. Rīga: Kamene, 2004. 56 lpp. 4. David L. Goetsch, Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality, 6/E. Upper Saddle River, N.J.: Prentice Hall, 2010. 832 p. |
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| Further reading | |
| 1. Hoyle D. Quality Management Essentials. Oxford: Butterworth-Heinemann, 2007. 212 p.
2. Москвин В.А. Управление качеством в бизнесе: рекомендации для руководителей предприятий, банков, риск-менеджеров. Москва М: Финансы и статистика, 2006. 384 c. 3. Сертификация систем качества. [Tiešsaiste] [Skatīts 11.03.2011.]. Pieejams: http://www.unilib.neva.ru/dl/quality/certif/sertific.html |
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| Periodicals and other sources | |
| 1. Kvalitāte: žurnāls par kvalitāti un kvalitātes vadīšanu. Rīga: Latvijas Kvalitātes asociācija, 2008.-2009. ISSN 1407-7671..
2. Kapitāls: žurnāls lietišķiem cilvēkiem: krāsains biznesa un ekonomikas žurnāls. Rīga: Lietišķās informācijas dienests, 1998.-2010. ISSN 1407-2505. 3. Управление качеством. Электронный журнал. [Tiešsaiste] [Skatīts 15.09.2010.]. Pieejams:http://kubstu.ru/fh/juk/ |
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