Course code ValoP311

Credit points 2

Professional English in hospitality

Total Hours in Course80

Number of hours for seminars and practical classes32

Independent study hours48

Date of course confirmation20.03.2019

Responsible UnitLanguage Centre

Course developer

author Valodu centrs

Baiba Pušinska

Mg. paed.

Course abstract

The study course includes coverage of the knowledge and skills needed for future specialists to succeed in their professional careers, whilst working in tourism, catering and hotel entrepreneurship and developing business communication in English with foreign clients, colleagues and cooperation partners. It focuses on professional vocabulary building related to the hospitality enterprises, characteristics of cross-cultural communication, the national cuisines of diverse countries etc. The study process is based on the content and language integrated learning (CLIL) approach.

Learning outcomes and their assessment

Knowledge: about the usage of English in the professional area at the A2-B1 level. Students know terms from the field of: professional information and terminology in the English language; they have knowledge of the language use in various branches of design.
Students are able to apply professional terminology and skills: in writing essays, business letters; orally in discussions, dialogues, role plays, giving a presentation. The assessment according to the 10 point scale

Course Content(Calendar)

1. Food safety and personal hygiene.
2. Types of food contamination.
3. Bacterial Food Poisoning.
4. Foodborne Illnesses. Symptoms.
5. Viruses.
6. Parasites.
7. (Test I).
8. Food Additives.
9. Food Safety.
10. Safeness in Food Handling Process.
11. Personal Hygiene of Catering Practitioners.
12. Fire Safety.
13. Veterinary Drugs.
14. Annotation.
15. Studentu individuāli sagatavotas prezentācijas.
16. Studentu individuāli sagatavotas prezentācijas.

Requirements for awarding credit points

Assessment: Test (pass / fail).
It is made up of cumulative assessment.
Requirements – 2 successfully written tests, students’ individual assignments (home reading ~5,000 printed marks, presentation), homework handed in on time. Class attendance 80%.

Description of the organization and tasks of students’ independent work

1. 2 terminology tests - to evaluate students’ knowledge on the terminology used in catering and tourism industry
2. Individual assignment – independently chosen professional text – 5,000 printed marks, a written summary- translation of 10 terms, definitions of 10 terms, an oral translation of some parts of the text, a presentation ~ 4-5 minutes long.
Pair or group work presentations on a topic related to the study course.

Criteria for Evaluating Learning Outcomes

Cumulated assessment (pass / fail) is composed of the grades in the following: tests (40%) + individual assignment (20%) + independent reading (40%). The grade in tests is successful if at least 70% of answers are correct.

Compulsory reading

1.Baude A., Iglesias M., and Inesta A. Ready to Order: elementary English for the restaurant industry: Work book. Essex: Pearson Education Ltd. 2008. 79 p. ISBN 978 0 582 42956 7 2002.g.
2.Jones L. Welcome! English for the travel and tourism industry. Cambridge: CUP, 2008. 126 p. ISBN 978-0-521-60659-2. 2005.g.
3.Walker R., Harding K. Tourism 1. Oxford: Oxford University Press, 2009. 143 p. ISBN 978-019-455103 -8.
4.Walker R., Harding K. Tourism 2. Oxford: Oxford: University Press, 2009. 143 p. ISBN 978-019-455103 -8.

Further reading

1.Gairns R., Redman S. Offord Oxford Word Skills. Intermediate. Oxford: Oxford University Press, 2012. 254 p. ISBN 978 -019-462004 8.
2.Pētersons R., Plinta R. Angļu – latviešu tūrisma terminu skaidrojošā vārdnīca. Rīga: Apgāds “Daugava”, 2002. 300 lpp. ISBN 9984-741-02-08.
3.Tūrisma un viesmīlības terminu skaidrojošā vārdnīca. Rīga: LR Ekonomikas ministrija, 2008. 460 lpp. ISBN 978-9984-9370-8-3.

Periodicals and other sources

1.Pasaules tūrisma organizācija [tiešsaiste] Pieejams: www2.unwto.org/. 2.Tūrisma informācija [tiešsaiste] www.travelguide.com - Saite pagaidām tapšanas stadijā [skatīts 17.04.2018.] Pieejams: www.tripadvisor.com 3.Viesnīcu rezervēšana [tiešsaiste] Pieejams: www.booking.com

Notes

The study course is included in the compulsory part of the study programme.