Course code ValoP277

Credit points 2.25

Professional English I

Total Hours in Course60

Number of hours for seminars and practical classes24

Date of course confirmation18.10.2011

Responsible UnitLanguage Centre

Course developers

author lect.

Aija Pētersone

Mg. paed.

author

Andris Gaters

Mg. art.

author

Daina Grasmane

Dr. paed.

Course abstract

The study course includes coverage of the knowledge and skills needed for future specialists to succeed in their professional careers, whilst working in the field of catering and hotel entrepreneurship and developing business communication in English with foreign clients, colleagues and cooperation partners. It focuses on professional vocabulary building related to the operational activities of enterprises, characteristics of cross-cultural communication, the national cuisines of diverse countries etc. The study process is based on the content and language integrated learning (CLIL) approach.

Learning outcomes and their assessment

Knowledge: about the application of English to the professional area. Professional vocabulary of the catering and hotel entrepreneurship, including the specialisms in operational activities of catering enterprises, hotels and travel companies; the investigation and analysis of customers' needs; cross-cultural communication, etc.
Skills: Students are able to apply the acquired knowledge to the professional activities in the catering and hotel entrepreneurship area. They are able to use their communicative skills in reading, speaking, listening and writing whilst participating in discussions, creating dialogues, and making presentations. They are able to use diverse expressions when receiving customers, giving them accurate information about the facilities and services of the enterprise, when identifying customers' needs and recommending services, and when dealing with problems.
Competence: Communicative competence of professional foreign language, cross-cultural and CALL competences.

Compulsory reading

1. Baude A., Iglesias M. and Inesta A. Ready to Order: Work book. - Essex: Pearson Education Ltd. 2008. 79 p. ISBN 978 0 582 42956 7.
2. Pohl A. Test Your Professional English: Hotel and Catering. - Longman, 2002. 68 p. ISBN 0 582 45161 2.
3. Jones L. Welcome! English for the Travel and Tourism industry. - Cambridge: CUP, 2008. 126 p. ISBN 978-0-521-60659-2.
4. Ladousse G .P. Going Places: English for Work and Travel: Study Book 1. - Macmillan Heinemann, 1998. 127 p. ISBN 0 435 24040 4.

Further reading

1. Bailey A. English for International Tourism: Intermediate Teacher Book. - Essex: Pearson Education Ltd., 2009. 88 p. ISBN 978 0 582 47982 1.
2. Pētersons R., Plinta R. Angļu – latviešu tūrisma terminu skaidrojošā vārdnīca. Rīga: Apgāds “Daugava”, 2002. 300 lpp. ISBN 9984-741-02-08.
3. Walker R., Harding K. Tourism 2. Oxford: Oxford University Press, 2009. 124 p. ISBN 978-019-455103 -8.

Periodicals and other sources

1. Viesnīcu rezervēšana tiešsaitē. [tiešsaiste]. [skatīts 15.09.2011] Pieejams: http://www.booking.com
2. The Professional Development Institute PDI Harvard University Global System. Profesionālās attīstības institūts. [tiešsaite]. [skatīts 15.09.2011] Pieejams: http://www.businessreview.com
3. Season Workers website. Sezonas un vasaras darbi. [tiešsaite]. [skatīts 15.09.2011] Pieejams: http://www.seasonworkers.com