Course code VadZ2043

Credit points 3

Business Ethics, Etiquette

Total Hours in Course48

Number of hours for lectures16

Number of hours for seminars and practical classes32

Date of course confirmation20.03.2013

Responsible UnitUzņēmējdarbības un vadībzinātnes institūts

Course developers

author Uzņēmējdarbības un vadībzinātnes institūts

Lāsma Līcīte

Dr. oec.

author Uzņēmējdarbības un vadībzinātnes institūts

Agnese Radžele-Šulce

Dr. oec.

Course abstract

In the course students will get insight about ethics and etiquette significance in interconnection interface of official and private persons, as well as will get insight into principal question of ethics and etiquette. Students will acquire the principles of correct etiquette, especially in international contacts, also students will understand significance of code of conduct that facilitate and promote cooperation. Acquired knowledge will promote positive, successful and assured direct and mediated exchange, will help develop positive own or organization image that enhance customers allegiance.

Learning outcomes and their assessment

• Knowledge – student obtain knowledge about essence and historical evaluation of ethics and etiquette term, as well as types of ethics and etiquette. Student have formed understanding of business ethics and etiquette and it`s rules, cognitive and selective knowledge of international business etiquette, as well as students understand the role and essence of the ethics and etiquette in life of businesslike person. Aware the main ethics mistakes, as well as its etiquette peculiarities in different countries;
• skills – student are able to practically apply the business ethics and communication and behavioural principles in greeting process, participating in business negotiations, organizing a business events. Student will develop the ability to communicate, to present and convince in the business environment;
• competence – acquired knowledge and practical skills expands the horizons and increases self-confidence in business environment.

Compulsory reading

1. Fosters D. Lietišķā etiķete Eiropā. Rīga: Zvaigzne ABC, 2005. 400 lpp.
2. Kuzņecova A. Profesionālās ētikas pamati: ievads sporta ētikā. Rīga: RaKa, 2003. 201 lpp.
3. Odiņa A. Lietišķās un oficiālās uzvedības grāmata. Rīga: Zelta grauds, 2011. 271 lpp.
4. Prokofjeva N. Lietišķo sarunu māksla. Rīga: Jumava, 2006. 155 lpp.

Further reading

1. Efektīva komunikācija. Grāmatu sērija „Harvard business review on”. Rīga: Lietišķās informācijas dienests, 2006. 160 lpp.
2. Lasmane S. 20. gadsimta ētikas pavērsieni. Rīga: Zvaigzne ABC, 2004. 251 lpp.
3. Pīzs A., Pīza B. Ķermeņa valoda. Rīga: Jumava, 2006. 414 lpp.

Periodicals and other sources

1. Žurnāls "Biznesa psiholoģija". Rīga: izdevējs biedrība "Saules Bite", ISSN 1691-3183. (Pieejams arī: http://www.biznesapsihologija.lv/2010/items/aprilis-maijs-2010.html)
2. Žurnāla "Kapitāls" tematiskā sadaļa par etiķeti. Kapitāls: bizness un ekonomikas aktualitātes Latvijā un ārpus tās robežām. Rīga: SIA "Izdevniecība IKK", ISSN 1407-2505. (Pieejams arī: http://issuu.com/kapitals)