Code du cours Citi5006
Crédits 3
La quantité totale d'heures en classe81
Nombre de conferences12
Nombre de travaux pratiques et des séminaires12
La quantitē d'heures de travail autonome d'un ētudiant57
Date de l'approbation du cours12.10.2011
Auteur du cours
Sandra Īriste
Manuels
1. Brooks, L. J., & Dunn, P. (2020). Business & Professional Ethics for Directors, Executives & Accountants (9th ed.). Cengage Learning.
2. Curto, G. (2015). Ceremonial and protocol: Essential good manner and etiquette rules. MB Cooltura.
3. Hanson, W. (2024). Just good manners: A quintessential guide to courtesy, charm, grace and decorum. Penguin.
4. Monod de Froideville, G., & Verheul, M. (2021). An expert's guide to international protocol: Best practices in diplomatic and corporate relations. Amsterdam University Press.
5. Ho, S. J. (2024). Mind Your Manners: How to Be Your Best Self in Any Situation. Hachette Books.
6. Zhou, J., & Zhang, G. (Eds.). (2022). A study of diplomatic protocol and etiquette: From theory to practice. Springer.
Ouvrages supplémentaires
1. Post L., Post Senning D. Emily Post's Etiquette. HarperCollins, 2017. 736 p.
2. Wijers J.P., Amaral I., Hanson W., Hulleman B., Mather D. Protocol to Manage Relationships Today. Amsterdam University Press, 2020. 320 p.
3. Marshall C.P. Protocol: The Power of Diplomacy and How to Make It Work for You. Ecco, 2020. 448 p.
4. Шевелева О. Манеры для карьеры. Современный деловой протокол и этикет, Одри, 2019. 384 c.
Périodiques et d`autres ressources d`information
1. https://www.etiquetteintl.com
2. https://emilypost.com